![]() First contact your Webroot administrator to obtain your Webroot account keycode, then proceed as follows. If you don't use the customised Webroot install file, and instead choose to use a link to the generic Webroot install file, then the process requires a little more work. ![]() If required, click this icon to access the Webroot user interface.įor information on how to use the user interface, refer to knowledge article, KB0011439, Using the Webroot user interface. Note that you may first need to click on the up-arrow to reveal hidden icons. You will see a small Webroot icon on your system tray. When the installation is complete you are immediately protected. The program installs silently in the background (with the correct keycode already entered automatically).ĭuring installation, Webroot runs an immediate scan on the Endpoint. If prompted with, " Do you want to allow this app to make changes to your device?", click Yes. The pathname is included in the Webroot install invitation email sent to you by your Webroot administrator, and will contain the following instructions.Ĭlick the link to begin the installation, then follow the instructions given. The customised Webroot install file includes, as part of the pathname, your Webroot account keycode. Using the customised Webroot install file Though the customised install file is the simplest and most likely method, both methods are described here. If, however, you are instead using a link to the generic Webroot install file, then you will be required to enter your keycode during the install process. Please contact your Webroot administrator for keycode details).Ĭlient software may be installed very simply if you have received a Webroot install invitation email from your Webroot administrator, containing a customised link. (If this is not the case, and you are instead attempting to install your Webroot client software using a link to the generic Webroot install file, then you will be required to enter your keycode manually. ![]() You have been sent an email containing install instructions and a customised link containing your own keycode information.The Microsoft Edge® browser is not currently supported by Webroot. Primarily aimed at Windows users, there is a section at the end detailing how to install the Webroot client software on an Apple Mac. This article describes how to install Webroot client software at the Endpoint. You only need to install a 650kb file compared to programs of up to 100MB for traditional antivirus products. However, as the bulk of the service is provided through the cloud, the client software is tiny. Webroot installs scanning and system-cleaning software on PCs (Endpoints), along with a firewall. The advantage of using the cloud means that virus definitions are always up to date. Webroot SecureAnywhere is a Cloud Anti-Virus/Malware product provided to customers of Cloud Direct. Request to have the current installer sent to you via email here.Installing Webroot SecureAnywhere at the Endpoint Are you using the correct installer? If you are using an older CD or file, we recommend getting the newest version to install.View removal instructions for Windows 10, or older versions of Windows. Do you have a previous version of Webroot installed? This could be blocking the installation of the new software.When prompted for the keycode, place your cursor in the keycode entry box, right-click, and select Paste from the context menu. To copy and paste your keycode, highlight the full keycode with your mouse, right-click the selection, and select Copy from the context menu. ![]() When installing from an email: you can copy and paste the keycode directly into the installer.If you're not sure about a character, try it both ways. When installing Webroot SecureAnywhere from a CD: make sure to note each letter or number as you type.Do not include dashes or spaces when entering the keycode. Are you typing the keycode in correctly? Many times the characters i/1, o/0, s/5, b/8, and others can be mistaken for one another.If you are receiving error messages when installing Webroot SecureAnywhere, please check the following: This solution addresses Webroot SecureAnywhere
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